Customer Service and Claims

UnitedHealth Group
UnitedHealth Group

We are a health care and well-being company made up of a diverse team around the world dedicated to making health care work better through two distinct and complementary businesses: Optum and UnitedHealthcare.
Sustainability
Making An Impact

We are committed to charting a more sustainable path forward, helping build a modern, high-performing health system to improve access, affordability, outcomes and experiences for those who depend on it.
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Download the 2023 Sustainability Report to learn what sustainability means to us.

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Careers
Careers at UHG

We foster an inclusive, equitable and diverse environment where all team members are appreciated, valued and able to reach their full potential. We are doctors, nurses, technologists, data scientists, care advocates, administrators, researchers and more.
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Insights, Stories & News

Explore our stories to see our mission at work, find recent news releases, and read research offering solutions for addressing health care challenges and opportunities.
Featured Story

UnitedHealth Group Releases 2023 Sustainability Report
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Investor Relations
Investor Relations

We are dedicated to continuously improving the quality of our performance for consumers, customers, care providers and our shareholders.
Recommended

UnitedHealth Group Reports Third Quarter 2024 Financial Results.
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UnitedHealthcare

Our mission is to help people live healthier lives and make the health system work better for everyone. We dedicate ourselves to this every day for our members by being there for what matters in moments big and small — from their earliest days to their working years and through retirement.
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Optum

We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
optum.com

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Customer service and claims

Use empathy and problem-solving skills to help people navigate the health care system. If you’re looking for a more inspired career with greater impact, join us and discover the meaning behind Caring. Connecting. Growing together.

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Billing

Streamline the health care experience by processing transactions for medical services that help patients feel their best.

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Claims

Help ensure people are receiving the services they need by verifying medical claims and accuracy.

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Customer service

Connect people with the care they need by assisting patients and their families in their medical journey.

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Enrollment and eligibility

Help people identify how they can receive health care coverage and assist them with their enrollment process.

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