Supplier Information

For Suppliers

UnitedHealth Group’s centralized shared service organization, Enterprise Sourcing and Procurement, delivers collaborative, constituent-based, innovative supply chain solutions.

Supplier Community Portal

At UnitedHealth Group, we search for suppliers that help us deliver best-in-class services to our customers. These partners support the UnitedHealth Group mission of helping people live healthier lives and helping make the health system work better for everyone. Learn more about our mission and values here.

We work together with our suppliers to support healthier communities, improve the environment and ensure our suppliers reflect the diversity of the customers we serve.

Learn more about our initiatives in support of healthier communities and supplier diversity.

Potential Suppliers
As a potential supplier of UnitedHealth Group, we will ask that your organization meet relevant performance, operational, contract and legal/regulatory compliance requirements. We expect our suppliers to provide high-quality services that drive optimal performance and diligent oversight of compliance requirements.

At a minimum, your organization will be asked to:

Comply with the UnitedHealth Group Supplier Code of Conduct.
Collaborate with UnitedHealth Group’s performance management teams on supporting key performance indicators and/or addressing issues.
Partner and participate in UnitedHealth Group’s supplier risk assessment and quality assurance activities, which may include assurance that processes are in place to support other risk management activities.
Obtain relevant certifications. For example, if you will have access to Protected Health Information or Personal Identifiable Information from UnitedHealth Group you will need a HITRUST certification or an equivalent level of certification.
Existing Suppliers

Ariba Platform
UnitedHealth Group uses the Ariba Network platform for interacting with our existing suppliers and for transaction processing. If you are a current supplier, you may leverage the Ariba tool by clicking here.

HITRUST CSF Certification Requirement
UnitedHealth Group supports the Health Information Trust Alliance (HITRUST), an expansion of the health care industry’s use of the Common Security Framework (CSF) Assurance Program. In support of that objective we require third-party suppliers with access to our information systems and/or customer or health plan member data to adhere to the requirements listed in HITRUST to ensure proper security controls. Click here to learn more about the HITRUST program.

External Vendor Portal
UnitedHealth Group uses our External Vendor Portal to provide select delegates a single entry point to respond to our risk questionnaire(s)/compliance attestations and subsequently document any required remediation.

Delegated Entity Compliance Program
We provide resources to guide delegates through compliance program requirements including information for working with our Medicare and Medicaid programs.