Optum Infusion Pharmacy is committed to providing high-quality infusion therapies for patients with complex conditions, offering care in the comfort of their own homes or local infusion suites. With dedication, expertise and compassion at the forefront of everything they do, Optum Infusion’s 800+ nurses make a profound impact on the lives of those they serve.
By the numbers
96% of patients are satisfied with Optum Infusion nurses.*
$3,800-$8,000 cost savings per infusion by moving from hospitals to home infusion.**
* Source: Optum Infusion Pharmacy 2024 Internal Data
** Source: NICA Mertz Taggart Infusion Therapy Market Overview
Optum Infusion Pharmacy nurse spotlight
On average, Optum Infusion nurses spend approximately 1,300 hours per year providing care to patients who are living with chronic and acute conditions. Hilary, an Optum Infusion nurse with 27 years of experience, including five on the Alabama Optum Infusion Pharmacy team, knows this firsthand.
One day, while treating a patient who receives biweekly in-home infusion with immunoglobulin to help combat a weakened immune system, she sensed something wasn’t right. He wasn’t acting like himself, so she paused to ask, “How are you feeling today?” The patient complained of dizziness and said he was “not feeling like himself.” She knew this was not typical for him, so she dug in to find the cause.
Hilary further assessed the patient and discovered his pulse was dangerously low at 36 beats per minute. Acting quickly, she consulted his cardiologist along with the patient's wife. The cardiologist agreed that they should head to the nearest hospital immediately. Hilary stayed with the patient and his wife, helping them gather everything they needed before leaving. After being evaluated in the local emergency room, the patient was admitted and remained in the hospital until he could have a pacemaker installed.
Hilary’s attentiveness and deep connection with her patient enabled her to pick up clues that likely saved the patient’s life and he is now back to receiving his regular infusions from the comfort of his home.
“Had Hilary not listened and acted swiftly, the outcome could have been very different. We are incredibly grateful for her dedication and professionalism."
Vie | Patient's wife
Hilary is just one of Optum Infusion Pharmacy’s dedicated nurses who are working every day to deliver comprehensive support that drives superior outcomes and leads to lower costs. By bringing infusion services to a patient’s home, our nurses make high-quality medical care accessible and convenient.
“Through continuity of care, we have an opportunity to get to know our patients on an intimate level each day,” said Hilary. “There is always something new to learn when we show up for our patients and in this situation, I’m thankful I was there to help advocate for his care.”
More on how Optum Infusion Pharmacy improves health outcomes for patients
Before therapy begins, patients are provided with educational resources and have 24/7 access to their pharmacy teams who are ready to provide guidance and ongoing support. Our proprietary Optum Savings IQ technology connects patients with all available financial assistance options, making care more affordable and accessible.
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